Amazon messaging
Open your Amazon order history, select the GiipGoop purchase and choose the option to contact the seller. Include the model, order details and a clear description of the issue.
Open the Amazon StoreContact GiipGoop
Help is close when the game is not.
Get assistance with a GiipGoop handheld, controller, game library, connection, warranty claim or Amazon order.
Amazon is the official GiipGoop sales channel and the fastest place to resolve order, shipping, return and warranty questions tied to a purchase.
Email support
For product information and technical guidance, email [email protected]. Include the exact model and any troubleshooting steps already tried.
Service availability
24/7 online customer service with timely replies.
What to include
- Your GiipGoop model name and Amazon order number
- A concise explanation of what happened and when it began
- Photos or a short video when the issue is visible
- Any error message, card details or connection method involved
Privacy note
Do not email passwords, complete payment card numbers or other sensitive credentials. Amazon manages payment and order account information.